Studio-259, designs by Michelle Verbeeck header image 3

Frequently Asked Questions

How can I find out when new items come out?
We post arrival of all new items on the blog, so the easiest way would be to add our RSS feed to your subscription reader. Our feed is compatible with all services, such as Bloglines, Feedburner etc… Don’t know how? It’s easy, just click on the subscribe button in the side bar. You can also subscribe to my Studio-259 newsletter. I only send out newsletters when there is something new to report, like new pattern releases, or new online classes or the announcement of new bag designs.

I also offer a Kids Korner mail list specifically for beginner sewing projects and tutorials. If you wish to know about Kids Korner related news then you will want to sign up for this mail list . I realize we all get an overload of email and so I will only send out news when new items are available.

I am looking for a pattern and cant find what I want anywhere.

Then you have come to the right place. I work to design patterns that you want to make! Patterns are all about you! teaching you how to make fun things, things you want to make.

To do that well I want to hear from you, I want you to produce patterns for projects you want, designs you want. Share with me what you are looking for, and I will do my best to make patterns you will love and enjoy making. Email me, post a comment, tell me what you want!

What do I do if I have trouble with a step in a pattern?

Email me right away! I will work with you personally, thru email, to get you thru the tough spot and on to completing your project. My goal, my top aim is your satisfaction. That is the number on policy around here, you the customer! I want you to enjoy sewing, have fun, I don’t want little tough spots to stop you or get in your way! Your feedback is important to me so that I can make a great product!

Can I order on of your bags?

Yes, I make one of a kind bags that are made to order.

Do you accept commissions?
Because each bag is a one of a kind I can not duplicate any item exactly. I accept requests and do my best to accommodate you and make the item you want. If you would like to request something special, another animal bag or a special color cat bag, just contact me and I will get in touch with you within 24 hours.

What is your phone number?

I can be reached at (717) 870-7698 between the hours of 9am -8pm eastern standard time.

Do you sell wholesale?

Not at this time

Returns policy?

We hope that you will be pleased with your purchase, but in the event your are less than please email us and we will work to make things right.

Please note all items on the site are crafted by hand, and slight differences from the online photo may occur, this is what makes our goods so wonderful!

Privacy Policy

Your personal information will never be shared by Studio 259 ever, for any reason. We want you all to ourselves.

Shipping

All orders are shipped via USPS first class or priorty mail with delivery confrimation through the USPS.


How do I pay, what payments types do you accept?

I accept credit cards, paypal and  e checks thru my new shop.

International Orders

We are happy to offer sales to international customers, please contact us before ordering so that we can price shipping for you before your order is processed. Click here to fill out our International Shipping Info request.

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  • 1 Frequently Asked Questions | Online Services // Jan 11, 2008 at 7:58 pm

    […] post by Studio-259, designs by Michelle Verbeeck — Studio 259, art to wear, handbags, patterns and cla… Share and Enjoy: These icons link to social bookmarking sites where readers can share and […]

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